Our customers often take the time to write emails to InfoReach management, expressing their appreciation for the service and products we provide. We value their feedback, and it brings us joy and motivation to know that our efforts are recognized and appreciated. Their support and feedback inspire us to continue delivering the best possible experience for them.
InfoReach clients appreciate the full power of technology that was built without compromise to optimize every aspect of trading. Read what they say about us:
We delivered a great product to XP Private Bank. My great accomplishment was finding Inforeach, the rest was on you and your team!
You & and whole Inforeach team are fantastic.
Truly differentiated products and service!
I want to extend a special thank you to the development and support teams at InfoReach for designing, implementing, and continuously supporting our state-of-the-art trading platform. The proprietary trade optimization algorithms embedded in TMS enabled us to prepare and instruct the $9 billion rebalance trade in under one hour, which is an incredible improvement compared to previous years. There were almost 15,000 individual orders across 32 funds with an overwhelming amount of overlapping names and liquidity demands of up to 30 times average daily trading volume.
The level of technical support provided by InfoReach in assisting the configuration and testing was outstanding and in sharp contrast to other experiences.
I was very pleased with the success of TMS 6.2 release. I know at times I can be a “task master”, but in the end, it really reflects on the quality product that InfoReach delivers. The fact that everything worked, that there were NO problems stood out in management’s eyes.
This release was a real plus for InfoReach. I appreciated all the effort that John, Steve, Rich, Kristine and Andy did to ensure a pristine release. Keep up the good work! It’s a pleasure to work with such conscientious people.
This may seem a trivial issue that your support should have done the job anyway but just wanted to mention Dasha and Andrey were extremely proactive today and saved us from hassle, the issue was on our end. I could not ask more from a top service support team. Please somehow pass well done in your way, especially for Dasha that is a new addition to the Inforeach support team and is still picking up knowledge.
I wanted to highlight some fantastic support I received today on a problem that was more about our reputation than anything else.
We’ve had an unusual request to replay some execution reports from last week on two portfolios with like names: long story short, it’s complicated and I’ve never come across such a requirement in my 20 years in the business.
After a quick chat in the morning, we decided to give it a try as the customer was adamant and willing to wait.
That’s where your team came through.
I am humbled after witnessing their professionalism, perseverance, and attitude. We bury them with requests and issues and they remain calm and collected with nothing but goodwill.
This was my hour of need and desperation and I got the help I needed.
Hats off to Vlad, Andrey, Paul, and Dan. I promise, no more calls from me this week 😊.
Thank you very much.
You are probably aware but what we asked for has been delivered (Unix GUI). Testing has been pretty smooth so far on our end. Although I did thank the team already, I just wanted to make sure you all know our level of satisfaction with the support we are getting is very high. Keep up the good work! 🙂
Thank you for all of the work that you guys have consistently put in…It’s noticed and very much appreciated.
I wanted to take a minute to thank you and John for the help that you have provided as we prepare for the final testing to get International up and running for ESP.
We have dealt with many others from various companies in this process but John’s follow-through, timeliness and willingness to help are exemplary. We are very pleased with his product knowledge and the ability of your entire team to work on a project and complete it promptly. Thank you and keep up the good work.
You guys are both fantastic at what you do and a pleasure to work with. Really appreciate how easy you made things for me on this end.
… we are considering Inforeach as the best external provider we ever had to deal with, as simple as that. Support is second to none and the same thing for technical expertise.
I wanted to let you all know that we are considering the migration out of our [OMS Vendor name redacted] into InfoReach project completed on our side.
In name of BTG, I would like to thank you all – we know a lot of people worked behind the scenes – and a special mention to @Nick for the work on all the connectivity (and it was a lot of connections!!) and @Marina and @Val that have been working tirelessly and really close to [Customer name redacted] team to get this project done.
We are very happy with the migration itself and the final solution delivered.
Ofc we have small improvements to work on but at this point, we feel comfortable to turn off of [OMS Vendor name redacted] and start 2021 with InfoReach as our main OMS provider in the US.
Again, thank you all for the hard work and dedication, and wish you guys a wonderful holiday season to you and your family.
Cheers!
We would like to let you know that while we do expect our vendors to perform, the performance of InfoReach employees and as a company during Phase I integration and rollout were exemplary. Thank you and keep up the good work.
The service we get from Anna, Nick, Viktoriya, Tim and the team is second to none. They are great.
I wanted to highlight how well we were able to handle the rebalance and in no small way thanks to InfoReach robustness and functionality, so well-deserved kudos to your entire team.
We’re progressing with our deployment of the InfoReach PT-oriented system for the US desk. We are getting tremendous help from your guys and Vlad is coming through in a big way.
I’m happy with the progress on the algo-testing framework. Konstantin, Alex M, Alex D, Justin, and Paul are doing a great job. They are responsive, knowledgeable, and great to work with. You have a very good team.
All questions/issues with their servers setup in our cage were resolved ASAP. Ruslan addressed them accurately and quickly.
Hope you are doing well.
I am sad to report that I no longer have access to Inforeach for trading. I have found your trading software to be some of the best that I have used during my 20+ year trading career. And the real standout of using Inforeach software has been the excellent service. Your response and turnaround times for updates are second to none in our industry.
I would like to take this chance to thank your team for making this happen. We have been live for a week, we have successfully rolled out the project with great success. Our traders love the TMS. I am sure that they are now not able to go back to [OMS Vendor name redacted] anymore. Eugene, Andrey, Daria, and Vlad have really done an excellent job as they always do. Without them, I can hardly imagine we can come to this stage with this level of success. We still have quite a long list of minor issues and enhancements that we have to work on, but I would say it is expected in any kind of migration. Thanks all.
We delivered a great product to XP Private Bank. My great accomplishment was finding Inforeach, the rest was on you and your team!
… we are considering Inforeach as the best external provider we ever had to deal with, as simple as that. Support is second to none and the same thing for technical expertise.
You & and whole Inforeach team are fantastic.
Truly differentiated products and service!
I wanted to let you all know that we are considering the migration out of our [OMS Vendor name redacted] into InfoReach project completed on our side.
In name of BTG, I would like to thank you all – we know a lot of people worked behind the scenes – and a special mention to @Nick for the work on all the connectivity (and it was a lot of connections!!) and @Marina and @Val that have been working tirelessly and really close to [Customer name redacted] team to get this project done.
We are very happy with the migration itself and the final solution delivered.
Ofc we have small improvements to work on but at this point, we feel comfortable to turn off of [OMS Vendor name redacted] and start 2021 with InfoReach as our main OMS provider in the US.
Again, thank you all for the hard work and dedication, and wish you guys a wonderful holiday season to you and your family.
Cheers!
I want to extend a special thank you to the development and support teams at InfoReach for designing, implementing, and continuously supporting our state-of-the-art trading platform. The proprietary trade optimization algorithms embedded in TMS enabled us to prepare and instruct the $9 billion rebalance trade in under one hour, which is an incredible improvement compared to previous years. There were almost 15,000 individual orders across 32 funds with an overwhelming amount of overlapping names and liquidity demands of up to 30 times average daily trading volume.
We would like to let you know that while we do expect our vendors to perform, the performance of InfoReach employees and as a company during Phase I integration and rollout were exemplary. Thank you and keep up the good work.
The level of technical support provided by InfoReach in assisting the configuration and testing was outstanding and in sharp contrast to other experiences.
The service we get from Anna, Nick, Viktoriya, Tim and the team is second to none. They are great.
I was very pleased with the success of TMS 6.2 release. I know at times I can be a “task master”, but in the end, it really reflects on the quality product that InfoReach delivers. The fact that everything worked, that there were NO problems stood out in management’s eyes.
This release was a real plus for InfoReach. I appreciated all the effort that John, Steve, Rich, Kristine and Andy did to ensure a pristine release. Keep up the good work! It’s a pleasure to work with such conscientious people.
I wanted to highlight how well we were able to handle the rebalance and in no small way thanks to InfoReach robustness and functionality, so well-deserved kudos to your entire team.
This may seem a trivial issue that your support should have done the job anyway but just wanted to mention Dasha and Andrey were extremely proactive today and saved us from hassle, the issue was on our end. I could not ask more from a top service support team. Please somehow pass well done in your way, especially for Dasha that is a new addition to the Inforeach support team and is still picking up knowledge.
We’re progressing with our deployment of the InfoReach PT-oriented system for the US desk. We are getting tremendous help from your guys and Vlad is coming through in a big way.
I wanted to highlight some fantastic support I received today on a problem that was more about our reputation than anything else.
We’ve had an unusual request to replay some execution reports from last week on two portfolios with like names: long story short, it’s complicated and I’ve never come across such a requirement in my 20 years in the business.
After a quick chat in the morning, we decided to give it a try as the customer was adamant and willing to wait.
That’s where your team came through.
I am humbled after witnessing their professionalism, perseverance, and attitude. We bury them with requests and issues and they remain calm and collected with nothing but goodwill.
This was my hour of need and desperation and I got the help I needed.
Hats off to Vlad, Andrey, Paul, and Dan. I promise, no more calls from me this week 😊.
Thank you very much.
I’m happy with the progress on the algo-testing framework. Konstantin, Alex M, Alex D, Justin, and Paul are doing a great job. They are responsive, knowledgeable, and great to work with. You have a very good team.
You are probably aware but what we asked for has been delivered (Unix GUI). Testing has been pretty smooth so far on our end. Although I did thank the team already, I just wanted to make sure you all know our level of satisfaction with the support we are getting is very high. Keep up the good work! 🙂
All questions/issues with their servers setup in our cage were resolved ASAP. Ruslan addressed them accurately and quickly.
Thank you for all of the work that you guys have consistently put in…It’s noticed and very much appreciated.
Hope you are doing well.
I am sad to report that I no longer have access to Inforeach for trading. I have found your trading software to be some of the best that I have used during my 20+ year trading career. And the real standout of using Inforeach software has been the excellent service. Your response and turnaround times for updates are second to none in our industry.
I wanted to take a minute to thank you and John for the help that you have provided as we prepare for the final testing to get International up and running for ESP.
We have dealt with many others from various companies in this process but John’s follow-through, timeliness and willingness to help are exemplary. We are very pleased with his product knowledge and the ability of your entire team to work on a project and complete it promptly. Thank you and keep up the good work.
I would like to take this chance to thank your team for making this happen. We have been live for a week, we have successfully rolled out the project with great success. Our traders love the TMS. I am sure that they are now not able to go back to [OMS Vendor name redacted] anymore. Eugene, Andrey, Daria, and Vlad have really done an excellent job as they always do. Without them, I can hardly imagine we can come to this stage with this level of success. We still have quite a long list of minor issues and enhancements that we have to work on, but I would say it is expected in any kind of migration. Thanks all.
You guys are both fantastic at what you do and a pleasure to work with. Really appreciate how easy you made things for me on this end.
Now you can manage, automate and optimize your global trading activities with greater efficiency with a broker-neutral order and execution management system. InfoReach provides integrated, high-performance trading software for order and trade management, global connectivity, market execution, risk management, transaction cost analysis (TCA) and more.
Share the project details – like scope, mockups, or business challenges. We will carefully check and get back to you with the next steps.
